Privacy Policy

Law Office of Alicia R. Kinsman, ARK Immigration

Last updated: February 2026

Text Messaging Privacy Policy

The Law Office of Alicia R. Kinsman, ARK Immigration ("we," "our," or "the Firm") is committed to protecting your privacy and maintaining the confidentiality of your information. This Privacy Policy explains how we use text messaging (SMS) to communicate with clients and how your information is handled.

Purpose of Text Messaging

We may use text messaging to:

·       Communicate with you about your immigration case

·       Confirm, reschedule, or remind you of appointments

·       Respond to general questions or requests for information

·       Request or clarify limited information related to your case

Text messaging is used for convenience and efficiency and is not a substitute for formal legal advice or secure written communication.

Consent to Receive Text Messages

By providing your mobile phone number to the Firm and communicating with us by text message, you consent to receive text messages from us for the purposes described above. Message and data rates may apply depending on your mobile carrier.

You may opt out of text messaging at any time by notifying us in writing or by replying STOP to a text message. Opting out of text messages may limit our ability to communicate with you promptly.

Confidentiality and Security

Text messages are not a fully secure form of communication. While we take reasonable steps to protect your information, we cannot guarantee the security or confidentiality of information transmitted via text message.

We strongly discourage you from sending highly sensitive information by text message, including but not limited to:

·       Social Security numbers

·       Alien registration numbers (A-numbers)

·       Passport numbers

·       Financial account information

If sensitive information is required, we will provide you with a more secure method of communication.

Information Sharing

We do not sell, rent, or share your mobile phone number or text message content with third parties for marketing purposes. Your information may be shared only as required to provide legal services, comply with legal obligations, or protect our rights and clients.

Data Retention

Text message communications may be retained in your client file as part of your legal record, in accordance with our record retention policies and applicable law.

Text Messaging Terms & Conditions

Appropriate Use

Text messaging with the Firm is intended for brief, practical communications. It is not appropriate for:

·       Emergency communications

·       Detailed legal analysis

·       Submitting lengthy documents

If you have an urgent matter or a complex legal question, please contact our office by phone or email.

No Attorney–Client Relationship Created by Texting Alone

Sending or receiving text messages does not, by itself, create an attorney–client relationship. An attorney–client relationship is established only after a written agreement is signed by both you and the Firm.

Timeliness of Responses

We strive to respond to text messages in a timely manner during normal business hours. However, we do not guarantee immediate responses, and text messages may not be monitored outside of business hours.

Accuracy of Information

You are responsible for ensuring that the information you provide via text message is accurate and complete. Failure to provide accurate information may affect your case.

Service Interruptions

Text messaging services may be delayed or unavailable due to technical issues beyond our control, including carrier outages or system failures. The Firm is not responsible for missed or delayed communications caused by such issues.

Changes to These Terms

We reserve the right to update or modify this Privacy Policy and Terms & Conditions at any time. Updated versions will be made available upon request or through our client communications.

Contact Information

If you have questions about this Privacy Policy or our text messaging practices, please contact:

Law Office of Alicia R. Kinsman, ARK Immigration

Acknowledgment

By providing your mobile phone number and communicating with us via text message, you acknowledge that you have read, understand, and agree to this Privacy Policy and Terms & Conditions.